CUSTOMER CARE
Have any questions or concerns?
We’re always ready to help!
Call us at
646-475-8020
or send us an email to:
Like To Visit Our Showroom @
PoAR Corp.
1250 Broadway, 36th Floor
New York, NY 10001
Call 646-475-8020 for an appointment
Store Policies
Our Shipping and Return Policy
SEE BELOW FAQ
FAQ
What are your delivery options?
Shipping details at poarwear.com
At poarwear, we're trying to make your experience easy and satisfying. All in stock orders received Monday through Friday will be shipped within 48 hours of receipt.
FIRST CLASS/PRIORITY MAIL Shipping (by USPS only)
Poarwear offers free shipping for orders over $250 shipped within United States.
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Orders received Monday through Friday will ship within 48 hours of receipt, excluding holidays and weekends.
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Most packages are delivered within 1,2,3 for 4 business days to all U.S. addresses.
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Hawaii we ship for a flat rate of $15.00
We deliver to post office boxes or P.O. Box /Military Base/FPO/APO/( USPS only)
International Delivery
Poarwear.com ships within the U.S /Hawaii also, we are expanding into the Canadian Market in the Vancouver and Toronto area also, Germany/United Kingdom/Dominican Republic.
Do you provide International delivery?
International Delivery
Poarwear.com ships within the U.S /Hawaii also, we are expanding into the Canadian Market in the Vancouver and Toronto area also, Germany/United Kingdom/Dominican Republic.
How do I track my order and
contact your courier?
We shipped within 48 hours of receipt and would Email you the tracking number from Post Office...
FIRST CLASS/PRIORITY MAIL Shipping (by USPS only)
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How do I return an item and
What is your returns policy?
Returns and Exchanges
At poarwear.com, we're proud of the products we sell and the level of customer service we provide. If you have a question or concern regarding an item that was purchased on this website, please contact us
by calling 1-917-848-1869.
*You may return or exchange any unworn, unwashed and unused merchandise that was purchased at poarwear.com within 15 days of the date of purchase. Merchandise must include all vendor tags and be in its original, sale-able condition.
You will be responsible for arranging return transportation fee for non-defective returns. The returned good must be in the original packaging material.
To make an exchange or return, please contact us by calling 1-646-475-8020. Returns and exchanges should be sent via insured carrier to:
POAR Corp
1250 Broadway
36th floor
New York New York 10001
Merchandise returned in saleable condition within 10 days of purchase will be credited at the purchased price. Unfortunately, we cannot refund original shipping charges.
Goods returned after 20 days or in unsaleable condition will be subject to being returned to customer.
Damaged/Defective Goods
We stand behind the quality of our products and will gladly replace items that were delivered to you in damaged or defective condition inmediatly within 7 days of the date of purchase. If you have received damaged or defective goods from poarwear.com please contact us immediately at 646-475-8020 or email us at contact@poarwear.com.